Aeon Roleplay

Appearance

🛟 Support ​

Need help? We're here to point you in the right direction.

Whether you've encountered a bug, have a question about a server system, need to report an issue, or require assistance from the staff team, Aeon provides several ways to get help.

Choosing the right support option helps ensure your issue reaches the appropriate team as quickly as possible.

🗂️ How to Get Help ​

Aeon offers multiple ways to receive assistance depending on the situation.

Choose the option that best matches what you need:

  • 🎟️ Discord Support Tickets — Questions, account issues, technical assistance, player reports, and other matters that require staff support.
  • 🚨 In-Game Reports — Situations happening in-game that require timely staff attention.
  • 🐞 Bug Reports — Broken features, glitches, or unexpected behavior that may need investigation.
  • ❓ Support FAQs — Answers to common questions and guidance on where to get additional help.

💡 Not Sure Where to Start?

If you're unsure which option applies to your situation, opening a Discord support ticket is a good place to start.

The staff team can help direct the issue to the appropriate place if needed.

🤝 Before Opening a Ticket ​

Before submitting a ticket, consider the following:

  • Check the handbook for an existing guide or answer.
  • Review the Community Rules if your question involves server expectations.
  • Check relevant Discord channels for existing information or announcements.
  • Gather any screenshots, clips, or other information relevant to your issue.

If you still need assistance, don't hesitate to open a ticket.

❤️ Our Goal ​

The staff team aims to provide fair, respectful, and helpful support to the Aeon community.

Response times may vary depending on staff availability and the nature of the issue.

Please be patient while your ticket or report is reviewed.

💡 Quick Tip

When opening a ticket or submitting a report, provide as much relevant information as you can.

Screenshots, clips, names, approximate times, and a clear explanation of what happened can help staff better understand the situation.

📖 Continue Reading ​

◀ Previous Section

GPS

Next ▶

Support Tickets

Last Updated: August 2026